Privacy Policy

User information

Geraneos 6 SL is the Controller of the user’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, for which the following processing information is provided:

Purpose of processing: to maintain a business relationship with the user. The planned processing operations are:

• Process quote requests or any other type of request made by the user through any of the contact methods made available.
• Process room reservations at the Hotel Embarcadero de Calahonda.

Data retention criteria: Data will be retained as long as there is a mutual interest in maintaining the purpose of the processing. When no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure pseudonymization of the data or its complete destruction.

Data disclosure: Data will not be disclosed to third parties except under legal obligation.

User rights:

• Right to withdraw consent at any time.
• Right to access, rectify, or delete your data and to limit, transfer, or object to the processing of your personal data.
• The right to lodge a complaint with the supervisory authority sedeagpd.gob.es if you consider that the processing does not comply with current regulations.

Contact information to exercise your rights
The user may exercise their rights of access, rectification, erasure, objection, and portability at any time, indicating the right they wish to exercise and attaching a copy of their ID, through the following means:

Postal address: Avenida de los Geranios, 6. 18730 Calahonda, Motril
Email: infohotel@emdc.es
Phone: +34 958 623 011

Mandatory or optional nature of the information provided by the user

By checking the privacy policy box on embarcaderodecalahonda.com and entering data in the fields on our contact forms, users expressly, freely, and unequivocally accept that their data is necessary for Geraneos 6 SL to process their request. Users guarantee that the personal data provided to Geraneos 6 SL is accurate and are responsible for communicating any changes to it. Geraneos 6 SL expressly informs and guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of transfer of personal data is made, users’ express, informed, and unequivocal consent will be requested beforehand. All data requested through the embarcaderodecalahonda.com website is necessary to provide an optimal service to the user. If not all data is provided, there is no guarantee that the information and services provided will be completely tailored to the user’s needs.

Security measures

In accordance with the provisions of current regulations on the protection of personal data, Geraneos 6 SL complies with all provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly complies with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. Geraneos 6 SL guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR to protect the rights and freedoms of users and has provided them with the appropriate information so they can exercise them.