Booking terms and conditions
Access to the site does not in any case the existence of a business relationship between user and company. The website only provides information about the hotel rooms vacant at the time of requesting such information, so if you make a reservation online, is dealing directly with the hotel and not the portal. The printed version of the booking serves as the hotel locator when you first arrive at the hotel.
The reservation of hotel nights in this website implies acceptance and acceptance by the customer of each and every one of the conditions herein.
By accepting these terms, you represent and agree:
1) Be an adult and have full capacity to make the reservation, stating that you understand and comprehend all the conditions found on the website.
2) That the data supplied when making the booking on-line are true, complete and concise.
3) Only includes those web pages contained within the site map.
4) Access to this website is the user’s responsibility.
5) That once the reservation will proceed to file electronic document has been finalized, you can access it at any time.
6) That confirms the reservation made, ie the dates indicated, the number of rooms, people and the hotel chosen.
7) The terms and price of the reservation, are expressly determining the fare conditions expressly included in the page you make your reservation.
8) Regarding the relationship with the portal, it gives the possibility to book rooms at the selected hotel through their website, but does not offer any benefit hotel at your own risk.
9) That the card details are collected in order to guarantee the reservation. The payment thereof shall be paid at the selected hotel and only in the case of cancellations or no-shows (no shows), it shall cancel the reservation and will charge you set in the conditions of the fare.
10) Bids shall be valid only for as long as they are accessible to service recipients.
Prices shown are Retail Prices VAT included.
Prices and offers subject to a limited number of rooms and special minimum stay conditions. Taxes included.
Payment of the reservation: The amount of this reservation will not be charged to your credit card (payment must be made directly at the hotel) except for non-refundable rates or if otherwise indicated in the rate conditions. In the event of a no-show, a fee will be applied according to the rate’s cancellation policy.
Cancellation Policy: You can cancel or modify your reservation free of charge up to four days before your arrival date. After this period, one night’s stay will be charged. In the event of a no-show, 100% of the first night’s stay will be charged.
Hotel Embarcadero makes every effort to provide the information contained on the website accurately and without typographical errors. Should any such error occur, which is entirely beyond the control of Hotel Embarcadero, it will be corrected as quickly as possible and the user will be provided with the information and options established by current legislation. Hotel Embarcadero reserves the right to cancel reservations with 48 hours’ notice due to occupancy or pricing errors.
Obvious errors in prices
The hotel reserves the right to cancel any reservation whose price is affected by a technical or human error that is clearly identifiable as an unrealistic or manifestly disproportionate price. In these cases, the guest will be duly informed and, if possible, offered an alternative price adjusted to the correct rate.
RATES
Prices shown are Retail Prices VAT included.
Price includes: Price per night depending on room type and rate selected, except for hotels specifically noted the inclusion of other services.
Not included: Any service not specified plus extras such as transfers, tips, telephone calls, laundry, minibar, parking, etc …
Arrival (check-in) and departure (check-out) as a rule and unless otherwise expressly agreed to the establishment, rooms will be used after 14 hours the day of arrival and must be vacated at 12 am on departure day.
PASSPORTS AND VISAS
All travellers, without exception (including children) must carry in order his personal and family documents for either a passport or identity card, under current legislation. Will be borne by them when they travel required to obtain visas, passports, vaccination certificates, etc.. Children under 18 must carry written permission signed by their parents or guardians, in anticipation that the same may be requested by any authority. If rejected by any authority to grant visas for particular causes of the user, or be denied entry into the country because they lack the requirements imposed, or default in the documentation required, or for not being a carrier of the same, the hotel accepts no responsibility for events of this nature, being borne by the consumer any expense arising, apply in these circumstances the conditions and standards established for the case of no-show.